No, I Will Not Fix Your Computer

Source: ThinkGeek

Yesterday afternoon I had an appointment with my neurologist, who I only go to see so I can get my drugs for a previously diagnosed neurological condition. Whilst, he is a lovely old guy I actually don’t trust him to diagnose anything. When I first went to see him last year, I brought all my medical files with me so he could read the entire case history of my condition. He didn’t even bother to read them. That set alarm bells ringing. In my appointment yesterday, the third appointment I have had with him, he asked me what neurological condition I had. Do you perhaps understand why I only trust him to write a prescription?

Anyway, during this appointment, he asked me what I do for a living. Now explaining what I actually do for a living causes people’s eyes to glaze over so I simplify it as Tech Support. It is Tech Support, but in an extremely niche section of IT and it does not involve fixing people’s computers.

About an hour after my appointment I get a call from my neurologist. I immediately think perhaps there was some mistake on the prescription he wrote me, but no, he actually wants me to come back to his office to fix his computer. He wasn’t entirely sure what was going on but it required some kind of password which he didn’t have. I had to explain to him that I don’t know how to fix computers. But my biggest issue with it was that, in my opinion, it was inappropriate. Sure, if I had a long-standing and friendly relationship with him it might have been fine, but for someone who had seen me three times for a grand total of at most 30 minute, no, it wasn’t. It really wasn’t.

What are your views on this? Is it okay for medical professionals to use their patients as a free computer helpline? Or for free tax advice or free legal advice? Or whatever their patients might do for a living? Or do you think that there exists a professional boundary there?



13 thoughts on “No, I Will Not Fix Your Computer

  1. I guess it depends on if they’re doing it at the expense of your care? My therapist told me to recommend a smart phone to her yesterday and then asked about the differences in cell phone services offered on tablets.

    I don’t work for a cell phone company, but I did tell her I didn’t lose my virginity until I was 20 because I prioritized Dungeons and Dragons. I guess she figures I just KNOW about phones?

    She was right.

  2. Ha ha ha. No, it isn’t right, but funny. Hasn’t happened to me yet, not with a physician. Friends’ requests I had to turn down frequently. Maybe you should say goodbye to the old chap.

    • If ever I have problems with my condition I will definitely be seeking a new doctor. However, for now, when all I need is a new prescription, his office is right nearby so it is a matter of convenience.

  3. Ha ha ha ..:)..I wonder if he has a patient who is a plumber than he would ask him to clean up his toilet ..:p.That was so unprofessional

  4. Most doctors don’t actually get out much so its sort of understandable, at least it shows that he sees you as a person rather than just a medical condition. My GP is a great guy and we often discuss things other than my health that said there are limits and when a doctor crosses the line we should never be afraid to tell them so.

    • As I said, if I had that kind of relationship with my doctor I would not have minded, but this guy had seen me so little (and obviously made no notes) that he couldn’t even remember for what condition he was treating me for. He might as well have been a stranger.

    • I am sure he does. You are right though if he is personally frustrated about people wanting him to give them free advice & help than he shouldn’t ask others unless of course they are close friends.

  5. Pingback: Perhaps I Need A New Neurologist | Geek Mädel

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