Being on hold is irritating no matter what country you are currently in.
In Australia, I was used to hearing an annoying recorded message which said something along the lines of ” Thank you for holding. Your call is important to us. A customer service representative will be with you in a moment.”
Here in Germany, the recorded message is shorter and more to the point. “Just wait a moment.”
On the upside, I now have an appointment to get my visa issued – Monday morning at 9:30am. Just four days before my current visa runs out. Now that’s what I call cutting it fine. There better not be any problems.